Continuations: Trust and Personal Scaling
Delegation is worthless if you redo every bit of work that comes back. So you can only delegate effectively if you trust the people you are delegating to. That’s one sense in which trust is key to personal scaling.
But trust is needed in the other direction as well. The people you delegate to have to trust you. They have to trust that they won’t be second guessed at every turn. That their work will be recognized and valued. Without that trust it is difficult if not impossible to sustain motivation. And without motivation delegation will not produce results.
Key takeaway for me is that low trust environments will never be more efficient than high trust environments, and will always scale poorly. Strategically, this creates a clear imperative to focus on hiring (and PAYING) a core group of great people at the expense of headcount growth because of the trust payoff (revenue++, scalability++, flexibility++). That, and it’s SO much more fun to work with great people!
118 notes
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caseyschorr reblogged this from continuations and added:
I’m going through this now and it’s really hard. For years I’ve read about how hard it is for
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sephcoster reblogged this from continuations and added:
more efficient than high...environments, and...always scale...
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mrktrme reblogged this from continuations
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continuations posted this
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